General conditions

Our website is freely available to everyone provided that the general conditions specified below are observed. Please read these conditions carefully and observe them when using our website.

Text, photos and graphics on our website are protected by copyright and other laws, and may not be copied either in full or in part. Documents on our website are only intended for information and personal use.

It is forbidden to:

Dalkia Energia regularly checks its website and the information published on it, and makes every effort to ensure that the information provided should be up-to-date and true. Nevertheless, you may find information that is no longer valid or is inaccurate on our website. Dalkia Energy declines financial liability for any such information.

Please note that our website contains links to companies other than Dalkia Energia. Dalkia Energia declines responsibility for the accuracy of data given on, and the contents of, such other websites.

Further, please note that any unauthorized use contrary to our general conditions may entail copyright, civil and penal consequences. Dalkia Energia will take action against illegitimate users.

Data Protection

Dear Visitor,

The protection of your personal data is of primary importance to Dalkia Energia Zrt. Therefore, below is a summary of the data management practices used at the Dalkia Energia website, introducing the data we collect and record, and the parties to whom such data are disclosed.

The Dalkia Energia website can be freely accessed by anyone without revealing their identity or giving personal data, and anyone can freely obtain information about Dalkia Energia Zrt and its services on the website pages.

If you approach Dalkia Energia Zrt. by e-mail, Dalkia Energia will ensure the protection of your data and use your data as follows:

We assure you that if you expressly notify us that you do not consent to the use of your personal data, we shall respect this and ensure the protection of your personal data, except when the use of such data is permitted by law without your consent or where disclosure is legitimately required by a regulatory authority.
However, we can take action to investigate your complaints and fulfill your request only if you provide us with the necessary data. Please note that Dalkia Energia may check the data received and will not investigate complaints including data that is obviously not true.

Further, we inform you that Dalkia Energia may freely and automatically collect non-personal information about the visitors of its website. No personal data can be retrieved and you cannot be identified from any such data.

Thank you for your understanding.

Dalkia Energia Zrt.