Clients’ Charta 

Clients’ Charta

What do we warrant to our customers?

Expertise, reliability and authenticity based on our history of almost 40 years of operation in Hungary and 15 years of international experience.

Careful survey going into every small detail based on our customer’s request, by fulfilling the deadline stated when receiving such request, and then offering a detailed solution that is favorableon the long term to our customers, both technically and financially.

Saving of operation costs, as stated in our bid, as a result of the more effective and cost-efficient operation of the new equipment installed as part of the investment.

Permanent operation safety through our free call center that is available 24 hours a day, and our country-wide service network.

Transparent service and price structure throughout the whole process, from bid submission to billing.

Preparation of anevaluation balance statement in each year throughout the term of contract and it submission to our customer; this statement includes the major data and events of operation from technical, financial and environmental aspects.

Ongoing free professional consultation to our customers about most efficient energy use, with special regard to increase in customer needs.

Flexible fulfillment of existing and new customer needs, exploration of the most cost-efficient method of implementation.

Support of and giving priority to solutions serving environmental protection. Compliance with the Hungarian laws. Informing customers about any change in legislation affecting equipment or operation, and submission of an itemized bid as necessary.